Privacy Policy

Last updated: 29 July 2026

Effective date: 29 July 2026

1) Who we are

Controller: TJ Projects

Contact: info@tjprojects.co.za

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use tj-projects.co.za (the Site) and when you contact us about our services.

2) What we collect

We collect information that you provide directly, and data is collected automatically.

2.1 Information you provide

Contact forms / enquiries: name, surname, email, phone, message content, and any files you upload.
Client onboarding (if you become a client): billing details, address, and property information.

2.2 Information collected automatically

Usage data: pages visited, actions taken, session duration, and referring URLs.
Device data: browser, device type, operating system, approximate location (city/region).
Log data: IP address and timestamps collected by our hosting and security tools.
Cookies & similar tech: analytics cookies and strictly necessary cookies.

We do not intentionally collect special categories of data via the Site. Please avoid submitting sensitive information (e.g., health data, ID numbers) via general forms.

3) Why we process your information

To respond to enquiries and provide quotes.
To operate, secure, and improve the Site.
To perform a contract and manage client relationships.
To comply with legal obligations (tax, accounting, lawful requests).
Marketing: to send occasional updates if you opt in (you can opt out at any time).

Depending on context, we rely on:

Consent (e.g., non-essential analytics cookies where required).
Legitimate interests (website security, basic analytics, responding to your enquiry).
Contract (providing services you request).
Legal obligation (record keeping, lawful disclosures).

5) Cookies

We use cookies to run the Site and understand usage.

Strictly necessary: required for security and core functionality.
Analytics: helps us improve content and performance.

Where law requires consent for non-essential cookies, we will obtain it via a banner. You can change preferences in your browser or cookie banner settings at any time.

6) Analytics

We may use analytics services to understand aggregate usage. Analytics may set cookies and process usage data. Where required, we request consent before loading analytics scripts. We configure analytics to minimise data where possible.

We share personal information only with:

Service providers: hosting, email, analytics providers who process data on our instructions.
Professional advisors: legal, banking, accounting (where necessary).
Authorities: if legally required or to protect rights, safety, or property.

We do not sell personal information.

8) Data retention

Enquiry records: kept for 24 months after last contact unless you ask us to delete sooner.
Client records: retained for 5 years after contract end to meet legal and tax obligations.
Server logs: 90 days.
Backups: 30 days rolling.

We delete or anonymise data when no longer needed.

9) Your rights

Depending on your location, you may have rights to:

Access the personal information we hold about you.
Rectify inaccurate or incomplete information.
Delete your information (subject to legal exceptions).
Object to or restrict certain processing.
Withdraw consent at any time for processing based on consent.

To exercise rights, contact info@tjprojects.co.za. We will verify your identity before fulfilling requests.

10) Security

We use reasonable technical and organisational measures to protect personal information. No system is perfectly secure; transmission of data over the internet carries risk.

11) Children

The Site is intended for business audiences and not for children under 18. We do not knowingly collect information from children.

12) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Last updated” date and will be effective when posted.

13) Contact

Questions about this Privacy Policy?

Email: info@tjprojects.co.za